Q: Hm, I joined pixelsparadise.com some hours ago but I can´t login. Whats wrong?
A: There can be some resons why your account is still inactive. Please check the following:
1. Do you receive your activation link by mail? If not check your spam folder.
2. Do you use the activation link? If not click on the link in the mail.
3. Do you use the right username/passoword combination? During the creation of your account a separate mail with your account data will be send out. Make sure you use exactly the same username/password combination from this mail.
4. Sometimes it happends that the payment process was interrupted or that the browser window was closed before the payment process was finalized. Check your PayPal/Credit Card account. If there is no payment you can re- initiate the payment process from your account at pixelsparadise.com. Use your account data to login and follow the instructions.
5. Nothing helps? Contact me and I will take care of it.
Q: Can I remove the small copyright "Design by pixelsparadise.com" link at the bottom of the template?
A: If you are Professional or Developer member, yes. Feel free to remove it. If you are a Basic member: Sorry, no. The link must stay intact.
Q: Hey, I want to renew my closed account or upgrade to another membership level. How I can do that?
A: Login using the "login" button in the upper right corner of pixelsparadise.com. Than use this link or click on the "Your Membership" link in the footer section of pixelsparadise.com to access your membership overview page. Hit the "Upgrade/Renew" button and select your new membership level.