Hey! Welcome to the all new pixelsparadise.com website. The old site was launched in 2006 so it was really time for something new. The most important thing, beside the new design and functions, is that pixelsparadise.com is now a membership based site instead of an eshop with single products. I´am sure you want to know what it mean to you (especially if you are already a customer). So here are some FAQ´s answered:

What does it mean for me - FAQ´s

Why do you transform pixelsparadise.com to a membership based site?
The acceptance for a club site in the Joomla template world is much higher if I compare the conversion rate of clubjoomla.com (my second Joomla template site) and pixelsparadise.com. A customer gets more for his/her money (1 template for 25 Euros vs. 39 Euros for all existing templates, you do the math...), while it is easier for my to maintain a club site than a shop site. And running a shop site (pixelsparadise.com) and a club site (clubjoomla.com) at the same time cost more work (means less time to create new templates) and is harder to advertise, to build up a brand and a community (because you have to split everything). Focusing on just one website means more time for the important things: Creating new templates and customer support.

Will there be an option to buy just one template?
Yes, just drop me a line with the name of the template and your PayPal address and I will send out an invoice and the template file manually. The price per template is 25.00 Euro plus VAT (for EU customers without valid VAT ID).

What happens with me and my pixelsparadise.com shop account?
The old site will stay online at the subdomain www.shop.pixelsparadise.com. So you can re- download your template and access your account, but the shopping function will be disabled so that you can´t buy new templates. And new released templates will not be available at this site and I will shut it down after 1 year.

I´am currently a member at clubjoomla.com. What happens to my club account?
Clubjoomla.com will also stay online. But the creation of new accounts or the extension of current accounts will be disabled. After the last account expires I will shut down the site too. But new templates will be available till the last account was closed. So you don´t loose anything.

Is there an option to transfer my clubjoomla.com account to your new membership site?
Yes, send me a email including your username from clubjoomla. I will create a new “developer” account for you at the new pixelsparadise.com site. Your new account will use the same username and will expire at the same date your old account would expire. Plus I will add an extra month for all who switch to the new site as a small “thank you” for staying with pixelsparadise.com. I will send out a random password, but which can be changed from your new account. Because its a manual process please give me 24 - 48 hrs. for it. After you new account is active and everything is fine I will close your old account at clubjoomla.com.

I´am a pixelsparadise.com customer and I brought 1+ template(s) already. Can I get a discount if I join up at the new club site?
Yes, just join up like a normal but new member. Than let me know your new username and your old order number(s) and I will refund up to 100% of the original payments from 2011, limited by 50% of your new membership fee.

Examples:
1. You already ordered one template for 25 Euros in 2011 and you join up as a "Basic" member for 39 Euros. I will refund 19,50 Euros (= the maximum of 50% of your membership fee) via PayPal.
2. You brought two templates in 2011 for a total of 50 Euros and you join up as a “Developer” member for 149 Euros. The maximum I will refund is 74,50 Euros (=50% of 149 Euros). So I will give you a full discount for 50 Euros for your new account and you get back 100% of your former orders.
Please note: Because it is a manual process please give me 24 -48 hrs. for it and that tax is not refundable.

I´am an affiliate of pixelsparadise.com. Is there anything I have to do?
No, you don´t have to do anything. The new prices will apply automatically to your comission. So you don´t get 20% from a single template for 25 Euros, but 20% from the three membership types (39 Euros, 69 Euros and 149 Euros). So while the %% rate will stay the same you get more comission per sale.